Know the fleet
Trucks, tanks and decal numbers on record — and a tank that can only ever hold one material.
- Capacity tracked per compartment
- Decals printed on every document
- Receiving facilities and permits
Fleet · Field service · CRM · Automation · Billing
From pickup to paid.
The operating system for liquid-waste haulers. Manifests captured in the cab, routes that cut miles, and invoices built from the work itself — without the paperwork.
One connected workflow
Built for the whole operation, not one screen of it
The work happens in three places at once — in the truck, at the customer’s site, and in the office. Most software covers one of them and hands you a spreadsheet for the rest.
Run the field
One screen at a time, on a phone, with gloves on — and it keeps working with no bars of signal.
- Signatures captured on the screen
- Pin dragged onto the actual tank
- Queued stops sync by themselves
Serve the customer
Their own sign-in for service history, manifests and invoices — so the office stops emailing copies.
- Each copy rebuilt from their own stops
- Requests answered, never ignored
- No password to issue or reset
Automate the office
Invoices built from work already recorded, at rates already on file. Nothing typed twice.
- Every line names its manifest
- A stop can only be billed once
- Ageing tracked from day one
Why this is worth fixing
The paperwork is the job nobody bills for
Every hour a driver spends writing up a stop, and every day an invoice waits on a ticket somebody has to find, comes out of the same place. These are the industry’s own numbers.
18%
of a field technician’s working hours go on administrative tasks — more than seven hours a week filling in forms and hunting for information.
Salesforce, Field Service Trends46%
of technicians surveyed said paperwork and admin is the worst part of their day. It is the thing they would most like taken off them.
ServiceTrade, Technician Insights Report~30%
longer to get paid on manual invoicing than on automated. Contractors and field-service firms commonly run 45–60 days outstanding against a 56-day B2B median.
Aimsio, on days sales outstanding7.5%
of paper documents are lost outright and 3% of the rest misfiled. Recovering one runs to hundreds of dollars in staff time before anyone counts the compliance risk.
AIIM, on document managementThese are published industry figures for field service and document handling, linked to their sources — not PaperLast results. We are a young company with a small number of haulers running live, and we would rather point you at real research than at a number we made up about ourselves.
How the day runs
Four steps, and the paperwork writes itself
In this order because it is an order — a manifest is not a document until the load has been disposed of, and there is nothing to bill until there is a manifest.
Dispatch the day
Set how often each site is serviced once. The work appears on the board on its own, you assign it, and the route planner orders the stops from the yard to cut the miles.
Capture the stop
Truck, tank, material, amount and how it was measured — most of it pre-filled from last time. Both signatures on the screen. No signal needed and nothing to hand back in.
Close the load
Unload at the facility with the quantity received, the scale ticket and their signature. That is the moment the record becomes a document, and the customer copies go out.
Bill the work
Pick a customer and a period. Every completed unbilled stop is priced from the rates on file, each line naming the manifest it came from. A stop can never land on two invoices.
Compliance
A manifest is a legal document, not a form
California requires a registered transporter to keep a manifest for every collection and every delivery of inedible kitchen grease, recording the material and the amount taken at each generator, and to hold those records for years afterwards.
That is the reason nothing here is ever edited in place. A finished manifest is corrected by issuing a new version and keeping the original beside it, with the date, the reason and the name of whoever made the change. “It was corrected on the 14th by Maria, and here is what it said before” is a complete answer. “It was changed at some point” is not.
What prints on every manifest
- Registered transporter name, exactly as filed
- State registration and the truck’s CDFA decal
- Each generator, with material and amount
- How the amount was measured — by eye, dipstick, calculated, metered or weighed
- Grease, water, solids and oils split, on every trap stop
- Receiving facility, permit number and quantity received
- The scale ticket where the facility issues one
- Driver and customer signatures, with the printed names beside them
- A number that runs per company and can never repeat
Requirements per 3 CCR § 1180.24.
Meet the founder
Built next to a truck, not in a boardroom
Danny Vang
Founder
PaperLast started with one hauler in California’s Central Valley: one truck, a handful of restaurants, and a clipboard that had to become a legal document by the end of every day. The first version was not designed from a feature list. It was built by watching what actually went wrong — the stop recorded in a basement with no signal, the tank nobody could find because the address was the front door and the container was round the back, the invoice that waited a fortnight on a ticket in a cab.
That is still how it gets built. Every screen in it exists because somebody doing the work needed it, and the parts that look opinionated — one account per person, nothing ever deleted, a customer’s copy rebuilt from their own stops — are opinionated because the alternative failed somebody in the field first.
The paperwork was never the job. It was the tax on doing the job, and it was being paid twice — once in the cab and once in the office.
Questions
The ones every hauler asks first
Does it work where there is no signal?
Yes. A stop recorded in a basement or out on a rural road is saved on the phone and sent up on its own when service returns. The count of queued stops shows in the top bar, so a driver can see nothing has been lost. It is the part most people do not believe until they watch it happen in aeroplane mode.
Will the manifest hold up when the state asks?
It carries the registered transporter name, the registration and CDFA decal, the generator, the material, the amount and how it was measured, the receiving facility and permit, and both signatures with the printed names beside them. Numbering runs per company and cannot repeat. If you are coming off a paper book, we pick your numbering up from where you left it rather than restarting at 1001.
What happens when a driver enters the wrong number?
The office issues a correction. That produces a new version marked CORRECTED with the date and who made the change, and keeps the original alongside it. Nothing is edited in place and nothing is deleted — an invoice is voided with a reason, a person is deactivated rather than removed, and every change carries a name.
Can one customer see another customer’s volumes?
No, and this is the thing we would most hate to get wrong. One load routinely carries several restaurants who compete with each other. The transporter’s copy holds every page because that is their record — but each customer’s copy is rebuilt from their own pickups alone, whether it is emailed automatically or downloaded from the portal.
Do you charge per user?
No. Pricing is by truck, because a hauler’s revenue scales with trucks and office staff come and go. Charging per user makes a company ration accounts, and rationed accounts become shared logins — which is exactly what makes an audit trail worthless. Add as many drivers and office staff as you need.
We pay some customers for their oil. Does that work?
Not today, and we would rather say so now than in week three of a setup. Rebates — money flowing back to the generator — have no home in the system yet. Everything else works as described; that one side of the ledger stays where it lives today.
Can we get our data out?
At any time, without asking. Manifests, customers and reports all export to CSV, and every manifest, contract and invoice is a PDF you can print or save. If you leave, you take your records with you. We would rather you stayed because it works.
How long does it take to get running?
About two weeks for a standard setup, and most of that is us waiting on you for decal numbers and a customer list. Bringing history across from paper or another system takes four to six weeks. Half the setup fee is invoiced when you sign and half only once you have recorded your first real manifest — if we cannot get you working, we have not finished the job.
Ready to put the clipboard down?
We will set up a working account with two of your own sites in it, so you are looking at your customers rather than a demonstration. It takes about twenty minutes.